Site Transactions

All the orders placed will be processed and dispatched from the studio in 1-2 working days on the stock available.


You will receive an order confirmation once your order has been successfully processed. You may check the status of your order at anytime by logging into your account.


We will send replacements if product is found damaged. Complaints must be received within 12hours of delivery. If complaints are approved, we will shipped item replacements soon after. For unapproved complaints, you can send the items back to our office at your expense. If the error is found to be ours, we will send the replacements and reimburse the shipping fee.

Payment Options

We accept bank transfer, debit card and PayTM along with Visa & MasterCard Credit Card. Please take a look of the final amount before confirming as we do not refund any payment.

Processing Time

Orders of in-stock items are shipped from our studio within 2 business days after payment received.

Exchange & Returns

Exchange and Returns are not acceptable and we do not transfer funds back into your account.


SV Group values our customers and respects your privacy. We collect information about you in our outlets, website and during special events in an effort to improve your shopping experience and to communicate with you about our products, services and promotions. We may share your information among our sister companies, and under certain circumstances, with third parties that provide services in our behalf or whom we have partnered to offer a particular product or service. We do not sell your information or use it other than the purpose described above.